Marion Messih, a former Pie Face franchisee who lost everything, gives evidence on her dealings with Westpac after she borrowed $362,000 to purchase the franchise. Recorded on 22 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Philip Khoury, principal at the governance and accountability advisory group Cameron Ralph Khoury and a former regulator, gives evidence on his independent review of the Australian Banking Association’s Code of Banking Practice. Recorded on 21 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Statement by Commissioner Kenneth Hayne followed by Senior Counsel Assisting Michael Hodge’s opening address for the third round of public hearings on loans to small and medium enterprises at the Australian Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. Recorded on 21 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Dana Beiglari, a solicitor at Legal Aid NSW, gives evidence on Carolyn Flanagan’s case and on other elderly people guaranteeing loans for their children. Recorded on 21 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Carolyn Flanagan, a legally blind pensioner, gives evidence via video-link on the loan guarantee she provided for her daughter, which resulted in her losing ownership of her house to Westpac. Recorded on 21 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Michael Wright, head of Westpac’s BT financial advice subsidiary, is being questioned on inherent conflict between sales and advice and the difficulties in unwinding commissions for financial advisers. Recorded on 19 and 20 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Darren Whereat, head of the RI Advice group (wholly owned subsidiary of ANZ), is being questioned on how ANZ allowed a financial adviser who continually failed audits and vetting by the bank to keep working, even after he had been suspended. Recorded on 20 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Statement by Commissioner Kenneth Hayne followed by Senior Counsel Assisting Rowena Orr’s closing address for the second round of public hearings on financial advice in Australia at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. Recorded on 27 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Andrew Hagger, chief customer officer of the National Australia Bank’s wealth and consumer division, is being questioned over NAB planners falsifying documents. Recorded on 23 and 24 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Sarah Britt, Head of Advice Compliance at AMP, is being questioned over inappropriate financial advice from an AMP adviser, only identified as Mr E. Recorded on 23 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Terry McMaster, the sole owner of Dover Financial Services, is being questioned over the “Dover Client Protection Policy” and its potential breach of the Corporations Act. Recorded on 26 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Kylie Rixon, Chief Risk Officer of ANZ’s digital and wealth arms, is being questioned over a 2015 compliance audit into the bank’s three main advice groups — ANZ Financial Planning, RI Advice and Millennium3. Recorded on 23 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
