Guy Mendelson, General Manager of Small Business Banking at Australia and New Zealand Banking Group (ANZ), is being questioned about misconduct at ANZ’s former car loan business Esanda, including dealers pumping up interest rates to get commissions and brokers swapping customer’s financial information with that of their guarantor to get loan approvals. Recorded on 22 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Clive van Horen, general manager of retail products at Commonwealth Bank of Australia (CBA), returns to the witness box and is being questioned on CBA’s credit card lending practices, in particular to problem gamblers. Recorded on 22 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Bryn Jones, the CEO of the provider of funeral insurance Aboriginal Community Benefit Fund (ACBF), is being questioned over ACBF falsely presenting itself as an indigenous corporation, aggressive selling and hawking almost exclusively to Aboriginal people, and his lack of qualifications to be CEO of an insurance company. Recorded on 3 and 4 July 2018 at the Supreme Court of the Northern Territory, Darwin.

Linda Elkins, executive general manager of Commonwealth Bank’s wealth management arm Colonial First State, returns to the Banking Royal Commission to be questioned over Colonial First State failing to move thousands of members from high-fee super funds into the low-fee MySuper regime by a government deadline as well as its superannuation trustee Avanteos Investments Limited (AIL) charging fees to the estates of dead people. Recorded on 14 and 15 August 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Peter Kell, deputy chair of the Australian Securities and Investments Commission (ASIC), gives evidence on the financial advice industry, claiming that 90% of Australian financial advisers ignored clients’ best interests in a recent review. He states that the corporate regulator does not believe the financial advice industry is a “profession” yet because it has not reached the standards of a profession. Recorded on 16 April 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Alexandra Gartmann, Chief Executive Officer & Managing Director of Rural Bank (an arm of Bendigo and Adelaide Bank), is being questioned over Rural Bank’s culture and structures in relation to approving loans and verifying the risk profile of customers. Recorded on 2 July 2018 at the Supreme Court of the Northern Territory, Darwin.

Sinead Taylor, Executive Manager of Business Banking at BankWest (owned by Commonwealth Bank of Australia), is being questioned over a Bankwest manager inflating valuations, resulting in a Queensland cattle farmer being forced to sell his property. Recorded on 28 and 29 June 2018 at the Brisbane Magistrates Court.

Peter Chun, general manager of distribution at Commonwealth Bank’s wealth management arm Colonial First State, is being questioned over the Commonwealth Essential Super product and its distribution, intrafund advice and revenue paid from the fund to the bank under a revenue-sharing agreement. Recorded on 15 August 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Tony Tapsall, ANZ’s general manager in the Northern Territory, is being questioned over ANZ customers on Centrelink payments being given informal overdrafts at the bank’s discretion, with interest charges of 17.2 per cent and up to $60 a month in fees. Recorded on 5 and 6 July 2018 at the Supreme Court of the Northern Territory, Darwin.

Lyn Melcer, QSuper’s head of technical advice, gives evidence on the difficulties Aboriginal people living in remote communities face with the superannuation system. Recorded on 13 August 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Ian Silk, Chief Executive at Australian Super, is being questioned over the fund investing A$2 million for a 30% stake in a news website later sold for nothing, and the funding of a controversial television advertisement which attacked super funds operated by big banks. Recorded on 9 August 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

Mark Oliver, head of distribution at financial services company IOOF, is being questioned over conflicts of interest and customer fees, amid revelations IOOF has been repeatedly taken to task by APRA over governance and transparency issues. Recorded on 9 and 10 August 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.