RBA Cash Rate: 4.35% · 1AUD = 0.67 USD · Inflation: 4.1%

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Example Interest Rates: Home Loan Variable: 5.69% (5.89%*) • Home Loan Fixed: 5.39% (6.59%*) • Fixed: 5.39% (6.59%*) • Variable: 5.69% (5.89%*) • Investment IO: 5.69% (6.48%*) • Investment PI: 5.39% (6.59%*)

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3.11 – Bank of Queensland’s Head of Performance & Governance testifies at the Banking Royal Commissi

Views 8 Likes 0 Dislikes 0 Published December 30, 2020, 1:40 am

Douglas Snell, general manager of performance and governance at Bank of Queensland, is being questioned over the bank's failures in the treatment of a customer who was overcharged for a loan provided by a branch manager who was subsequently sacked for fraud, and on how the bank then argued with the financial ombudsman to try to limit the compensation paid to the customer.

Recorded on 24 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

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Martin is the Managing Director of BeliefMedia Pty Limited, and Australia's leading Finance Marketing Specialist. He is supported by a team of Australia's finest. Read more about Marty here.

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The comparison rate is calculated on a secured loan of $150,000 with a term of 25 years with monthly principal and interest payments. WARNING: This comparison rate is true only for examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate. Important Information: Applications are subject to credit approval. Full terms and conditions will be included in our loan offer. Fees and charges are payable. Interest rates are subject to change. Offer does not apply to internal refinances and is not transferable between loans. As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. [ Example Credit Guide Link ]

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Video Archive

3.11 – Bank of Queensland’s Head of Performance & Governance testifies at the Banking Royal Commissi

Like this article?

Martin Khoury

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