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The 2021 Death of Commbank’s Dollarmites

Dropped in 2021 in the bloody aftermath of the banking Royal Commission, the Dollarmites program was criticised for profiteering off children that were less likely to withdraw - essentially forcing a savings program onto those that wouldn't otherwise engage in weekly banking - and creating a brand loyalty that often compromised choice (dominating the first account market gave the bank a clear advantage). In fact, 46 per cent of Australians who opened their first account with CommBank had not left. It's the latter point that was the true long-play genius of the Commbank program: the real money was made once the children were older.

There are benefits that came from the program, but the motivation grew commercial in its late life when the benefits of monopolising financial literacy in schools became clear. The program delivered an annual gross profit of $4.3 million, with the longer-term benefits in the billions. Westpac (and others) have had their own programs, but none saw the success of the program introduced by Commbank in 1931 (at a time when the bank was still Government owned).

While not illegal, the program was deemed unsuitable and unethical. Schools are capable of teaching financial and saving literacy without the involvement of an institution with fuzzy motivations (and staff paid volume-based bonuses on the number of kids they sign up). The questionable nature of the program is evidenced by credit card applications shortly after an 18th birthday - further solidifying the customer and introducing a pathway to debt which is in complete contrast to the program's early intent.

You don't want Ronald McDonald teaching your kids about nutrition (despite their efforts to do precisely that), and nor do we want banks interfering with proper, unbiased, and commercially-driven banks.

The best think a bank can do is supply money-boxes to schools, and we don't see enough of it from banks and brokers (we have enough caps and pens).

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