As per our deprecation schedule, and in line with Telstra's own retirement timeline, we have ceased all support for V2 of their API and diverted all functionality to V3. This change introduces some significant updates and a large number of improvements.
Pictured is the Voicedrop panels which have seen some updates, but we've also introduced tagging and categories for more detailed reporting, updated the SMS-to-email system to better support multiple numbers, added triggers and webhooks for incoming texts, and we've integrated sent and received texts (with attachments) into your CRM.
A significant update that we hope some will use is a text-to-social module that permits incoming texts (with a secret hashtag) to a defined number thatll filter through to multiple social media accounts. We've got a large number of social tools, but this is just another that's made available for those occasions where you need something posted immediately.
The forms ('Formly') module now learns on the new system exclusively, and this includes SMS verification.
Our focus when building the system was around AI integration. While we can't use it just yet, the AI can record voicedrops in your own voice, create custom messages, attach documents, and (contact) vcards etc. Once we get the green light from legal we'll release it to heavy users for more testing. This same system also works really well as a Q&A service since it has access to our entire library of crawled policy content and lender resources - it's (sadly) smarter than all of us put together.
We're still updating a few components but they'll be finished within a couple of days. The only feature that we'd prefer you didn't use is the sending of SMS/MMS messages to custom or Microsoft (Outlook) lists. This will be tested by the end of the day.
If you're not using text messaging, we really need to talk. Results are brilliant.
Apologies for the minor interruptions.
