RBA Cash Rate: 4.35% · 1AUD = 0.67 USD · Inflation: 4.1%  
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Example Interest Rates: Home Loan Variable: 5.38% (6.14%*) • Home Loan Fixed: 5.44% (6.26%*) • Fixed: 5.44% (6.26%*) • Variable: 5.38% (6.14%*) • Investment IO: 5.69% (6.52%*) • Investment PI: 5.49% (5.98%*)

Compliance and Performance Accountability

I tend to waffle on about the lack of a comparison rate in advertising, and It's not because I think the comparison is overly important, and it's not simply because it's against the law. It's because I see it as a deliberate means to deceive consumers. Failure to abide by such an entry-level and seriously basic obligation - particularly when consumer-facing communication is intentionally crafted to trick customers - is a symptom of something much uglier.

Brokers have evolved into the primary channel for obtaining a home loan, and this places a bigger-picture burden on the entire industry to hold itself to the highest of standards, and our honesty, integrity, and ethical behaviour is measured in binary terms - either we're honest or we're not, and when over 80% of all consumer advertising manufactured by brokers is manipulative or dishonest in some way, this ubiquitous malfeasance inevitably shapes consumer opinion and invariably impacts the credibility of those honest brokers that have higher standards.

Sadly, the everyday infractions aren't limited to advertising. Most of the time, it's because brokers simply aren't provided with the necessary guidance.

We've created a package for aggregators and ACL holders that deals with a number of compliance issues, and we've prepared a presentation suitable for PD days. If you'd like more information, please make contact with us.

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