A couple of years ago we ran an experiment where we replaced a broker with an AI. Using all our own tech, the broker had direct oversight before recommendations were made, or before communication of any type. The net result was better customer satisfaction, and better product/processing outcomes (borrowers were briefed on the AI experiment so there was an inherent
In our latest update, we’ve pushed a full suite of text-to-speech and speech-to-text tools. Integrated with Yabber, our VoIP systems, the SMS modules, and your website, it provides enterprise-level features as part of your access to Yabber. The website module includes top-of-page accessibility audio, shortcode options, and the only TTS Elementor block on the planet. The purpose of the tools
This is important. We conducted an early broker AI experiment with results that might represent industry norms sooner than later. We assigned mortgage broker tasks to an AI and had the system carry a loan (with supervision) from a website-based AI-enquiry through to ‘settlement’. The results give us a very clear indication of how the industry might evolve in the
Open AI’s ChatGPT caved quickly. I was hoping it’d recognise the context.
