Part of our website and Yabber architecture requires that we create a Microsoft 365 (Azure) application on your behalf. This application is owned by you, and the applicable keys from that application are stored in Yabber which enables considerable integration between your website and other marketing (such as email marketing). We generally request only those permissions that are required, but we do update marketing features from time-to-time which requires some updates in Yabber and a reconnection to Yabber. This FAQ will show you how to check if an application is required.
Locating the Permissions panel requires three clicks. We'll first select the primary 'Settings' icon, then 'MS APP', and then 'Review Permission'.
Pictured: Locating the Permissions panel requires three clicks. We'll first select the primary 'Settings' icon, then 'MS APP', and then 'Review Permission' from the lower menu.
Green ticks indicate the permission is assigned, while a red cross indicates an update is required.
Pictured: Locating the Permissions panel requires three clicks. We'll first select the primary 'Settings' icon, then 'MS APP', and then 'Review Permission' from the lower menu. Green ticks indicate the permission is assigned, while a red cross indicates an update is required.
If permissions are missing you'll see a red cross alongside the application permission scope.
Pictured: If permissions are missing you'll see a red cross alongside the application permission scope.
If permissions are missing, you should contact Domenico via email and have your application updated. Once done, he'll send you a reply and have you reconnect your Yabber Microsoft application. You may be asked to use the Support module to ensure that the ticket is logged. If the latter applies you will receive a link via email.
With updated permissions you will have full access to the applications and tools made available in Yabber.
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