A voicedrop is a small audio recording that is attached to an outgoing text or email. Used in the Funnel, this FAQ will details how to create and manage voicedrops. We will also touch on those modules that might optionally include the the voicedrop recording. The system we're describing in this FAQ are for the standard Yabber layout, but advanced functionality includes the capacity to automatically generate user-specific messages via AI.
We will not discuss how the Voicedrop should be used in your marketing efforts, promoted funnels, or general workflow. Instead, you should refer to articles in our blog.
Locating the Voicedrop Module
The text messaging module is found by first Selecting the 'Marketing' module. Select 'SMS", and then select 'Voicedrop'. The small 'Note' icon next to the Voicedrop text will take you to the Voicedrop category options, but more on that in a moment.
Pictured: The text messaging module is found by first Selecting the 'Marketing' module. Select 'SMS", and then select 'Voicedrop'. The small 'Note' icon next to the Voicedrop text will take you to the Voicedrop category options, but more on that in a moment.
The panel returned will show all your recorded voicedrops in a table. Expanding the table returns the audio player and other details. Selecting the Edit link returns the panel where the Voicedrop was defined so it may be replaced - useful when updating messaging that is assigned to a Formly Profile (usually by way of an SMS Template).
Pictured: The panel returned will show all your recorded voicedrops in a table. Expanding the table returns the audio player and other details. Selecting the Edit link returns the panel where the Voicedrop was defined so it may be replaced - useful when updating messaging that is assigned to a Formly Profile (usually by way of an SMS Template).
The panel is expected to change a little, but the primary three options returns in the submenu are Categories, Record, OneDrive, and Upload.
Recording and/or Uploading Voicedrops
Voicedrops are recorded in one of three ways:
- Recording the audio into your browser.
- Copying the audio from a OneDrive audio folder.
- Uploading an MP3 file to Yabber.
In each case, the audio will be assigned to a 'Voicedrop Category', and the categories are defined via the 'Categories' panel and Reviewed or Edited via the primary 'Library' entry panel.
Pictured: In each case, the audio will be assigned to a 'Voicedrop Category', and the categories are defined via the 'Categories' panel and Reviewed or Edited via the primary 'Library' entry panel.
The method of creating the Voicedrop is reasonably intuitive. In the case of those audio files copied from OneDrive, you must first create those folders.
Record to Browser
To record directly to your browser, Select the 'Record' panel, define your voicedrop Name and Description, select a category, and hit the record button. Make as many attempts as necessary with your recording, but only the last recording will be processed. Recordings will appear in the panel indicated by the arrow.
Pictured: To record directly to your browser, Select the 'Record' panel, define your voicedrop Name and Description, select a category, and hit the record button. Make as many attempts as necessary with your recording, but only the last recording will be processed. Recordings will appear in the panel indicated by the arrow.
Copy Audio from OneDrive
To copy audio from OneDrive, you should first define your Name, Description and select a category. Select an audio file from the OneDrive select menu and Save. The audio is copied to Yabber, processed, and will be made available in your Voicedrop Library.
Pictured: To copy audio from OneDrive, you should first define your Name, Description and select a category. Select an audio file from the OneDrive select menu and Save. The audio is copied to Yabber, processed, and will be made available in your Voicedrop Library.
Upload MP3 File
To upload a Voicedrop to Yabber, define the voicedrop Name, Description and Category, and then drag-and-drop an MP3 file into the upload container. Click 'Save' to process the file into your Voicedrop Library.
Pictured: To upload a Voicedrop to Yabber, define the voicedrop Name, Description and Category, and then drag-and-drop an MP3 file into the upload container. Click 'Save' to process the file into your Voicedrop Library.
MMS Charges and Charges
MMS is charged at a higher rate than standard text messaging. You should consult Telstra's schedule of fees for updated costs.
Text Messaging is a Big Module
The text messaging module is quite large, and it's tightly integrated with about a dozen other systems. Text replies are also part of the webhook system, and they're all tracked for compliance. Review other SMS FAQs for a broader understanding of the module.
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SMS Marketing FAQs
The SMS Marketing module is quite large and includes dozens of features. Review additional functionality below.
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