Shad of the Day, 15th November 2024. More of the same nonsense with *multiple* compliance issues. This gem comes to us from 'Finance Group AU' (aka 'Finance Scanner' among other fake brokerage brands), and it's operated by a typical leadgen crowd called Biz Focused. If you're ever in need of some finance humour you simply need to sit yourself down and check them out... unless you're buying their leads, in which case you'll probably want a Bex and a sulky nap.I get tired of the Shad because it's the same recycled nonsense, but in this case it's worth mentioning because of the lengths these clowns go to in order to hide their involvement with the service (no mention on the website, no domain info etc). It makes me wonder if they're hiding from regulators, or perhaps they're creating distance so brokers don't connect the dots and identify the dodgyness (reminds me of the story of a guy that married a beautiful girl, only to learn on their wedding night that he had in fact married a feminine man). Either way, the pictured experience probably delivers leads to brokers at around $130, but if you did it yourself (a solid 10-minutes worth of work for something so simple), higher quality leads would be delivered for less than $10. We work in a crazy industry.Don't buy leads. The industry deserves better. Our customers deserve better.Stop the finspam.

At the risk of sounding like a broken record, I feel like I need to point out the obvious.Far too many legitimate businesses are exposing themselves to a litigious future, and excluding a comparison rate is the most obvious obligation imposed on our ads. If I were to consider quantitative claims, about every broker advert currently showing is illegal.... yet aggregation/ACL holders do nothing. I just don't get it.I've just published an article on a group called 'Broker Grow' showing some of the most egregious infractions I've ever seen (no relationship to our 'Broker Growth' program in any way). The article was necessary so brokers knew we had nothing to do with the lower-performing product.To recap. RG178.23"An advertised comparison rate must be identified as a comparison rate and the comparison rate must not be less prominent in an advertisement than any interest rate or the amount of any repayment stated in the advertisement: s164, National Credit Code.We [ASIC] consider that the following examples would result in the comparison rate being less prominent than the advertised interest rate:(a) a comparison rate is smaller in size or faded in colour when compared to the interest rate; or(b) an interest rate is published online and a consumer is required to click through or additionally do something (such as move their cursor over the interest rate) to view the comparison rate; or(c) the displayed comparison rate is not in close proximity to the displayed interest rate."RG178/RG234.156"It is not necessary to show that consumers have actually been misled - the law prohibits conduct that is *likely* to mislead.Consumers cannot be expected to study or revisit an advertisement - the most important consideration is the overall impression created by the advertisement when viewed for the first time. Silence can be misleading or deceptive when it is reasonable for a consumer to expect disclosure of important information - silence on important details can render a statement misleading, even though it is factually correct."It's not hard to be compliant.

Had the pleasure of Peter (from 'Duck Duck Go') and his family at the farm today. Currently Duck's product manager, he's previously worked with Firefox, Blackberry, and others. As far as I'm concerned, his greatest claim to fame is work as the Technical Adviser for the series finale of HBO's 'Silicon Valley'. A true genius. Looking forward to next time.

Shad of the Day, 7th November 2024. Just another example of somebody using trickery to bait consumers into a phone call (by failing to disclose a comparison). Note the second comment. The subscription experience celebrates the same commitment to compliance and ethical marketing. It's probably unfair to point this group out since non-compliance is now the rule rather than the exception.

Pictured are some recent domain name sales, although the big-ticket sales are normally protected by an NDA. The purchasers of these names understood the value of online real estate.I'm selling the website and leadgen facility behind what I believe to be the best domain in the industy. It comes with trust, appeal, socials, and traffic. You'll take ownership of a massive and diverse segment of the population (as I once did), you'll attract significant organic traffic, and you'll promote with authority.Call me on 0400 777 300.police.com.au

Shad of the Day, 3rd November 2024. I'm not going to show you the landing page. It asks a bunch of dumb questions and qualifies me regardless of the nonsense information I provide. Typical 'Mortgage Magnet' leadgen finspam. The rate is an unattainable solar rate.The comparson rate (however useless it might be) and disclaimers are required by law, and they're required for the protection of consumers. Simple.ASIC's RG234 is a simple document that ratifies legislation and makes our obligations known in simple language.RG178.23: "An advertised comparison rate must be identified as a comparison rate and the comparison rate must not be less prominent in an advertisement than any interest rate or the amount of any repayment stated in the advertisement". Ref: s164, National Credit Code.ASIC makes it clear that the comparison rate should be as prominent as the advertised interest rate: or must not be smaller in size or faded compared to the interest rate, and the comparison rate must be in close proximity to the displayed interest rate.RG178/RG234.156 (and the linked legislation) states that it is not necessary to show that consumers have actually been misled. The law prohibits conduct that is *likely* to mislead. Consumers cannot be expected to study or revisit an advertisement - the most important consideration is the overall impression created by the advertisement when viewed for the first time.Silence can be misleading or deceptive when it is reasonable for a consumer to expect disclosure of important information.That rant relates to just the rate issue. The copy, subscription, deception funnel, and clear baiting, is all far worse, and it's all *deliberately* deceptive. Yet there are still idiots that'll buy his leads.At this point I'm probably taking into an echo chamber. Aggs will chew out your arse for an unintentional application infraction but they'll seemingly turn a blind eye to the staggering level of genuine consumer-facing digital frauds. Their wilful negligence is unconscionable.Consumers deserve better. Stop the finspam.

You're going to see a string of brokers refer to the linked study for the next week or so. Data will further fuel the war on trail, but please remember that results are consistent with numbers published in 'The Conversation' well over a decade ago, and certainly consistent with a study sanctioned by a steering committee I participated in during the BRC.I'm hearing that important industry voices are surprised by these details. How could we convincingly argue and fight for the eradication of antiquated clawback policies without this elementary understanding?Well done to the Australian Institute for their detailed report (ensure you read the raw research data).https://australiainstitute.org.au/report/profit-in-home-lending/"Australia Institute research shows the big four banks take profit of approximately $9,130 in the first year from households with an average owner-occupier home loan.This is $761 each month, or $176 per week, from homeowners".

Shad of the Day, 14th October 2024. The guy behind these ads is not particularly savvy, and his technical illiteracy and lack of financial knowledge results is a non-compliant and low-performing experience. It's not my job to educate competitors but I gave some of my time to this chap - he's implemented some of my suggestions but ignored most of them. While the above ads are *very* poor (one of the landing pages doesn't even work), it's the exclusion of the comparison rate that is the focus of this Shad. I've referenced ASIC's RG234, although the guide points to the relevant legislation.RG178.23"An advertised comparison rate must be identified as a comparison rate and the comparison rate must not be less prominent in an advertisement than any interest rate or the amount of any repayment stated in the advertisement: s164, National Credit Code.We [ASIC] consider that the following examples would result in the comparison rate being less prominent than the advertised interest rate:(a) a comparison rate is smaller in size or faded in colour when compared to the interest rate; or(b) an interest rate is published online and a consumer is required to click through or additionally do something (such as move their cursor over the interest rate) to view the comparison rate; or(c) the displayed comparison rate is not in close proximity to the displayed interest rate."RG178 5"Information in advertisements should be current (changes should be made in a week - is this rate current?)RG178/RG234.156"It is not necessary to show that consumers have actually been misled - the law prohibits conduct that is *likely* to mislead.Consumers cannot be expected to study or revisit an advertisement - the most important consideration is the overall impression created by the advertisement when viewed for the first time. Silence can be misleading or deceptive when it is reasonable for a consumer to expect disclosure of important information - silence on important details can render a statement misleading, even though it is factually correct."It's not hard to be compliant.

The company managing the advertising for the group pictured on the right have simply copied Macquarie's logo, creative, and general formatting. There's generally no rule against leaning on recognition, but it will always come at the expense of your own brand. It's always a shame to see such a lazy advertising effort (the copy, landing page, and everything that comes afterwards, tends to reveal the 'quality' of their digital representation).

Shad of the Day, 11th October 2024. It's been a while since I've posted a Shad. After the first couple of thousand I started to bore myself with the repetition. However, while we've had an impact on dodgy pay-per-lead leadgen, this has shifted many into selling their 'magic broker flow pipeline accelerator unicorn' systems, all of which aren't worth having if they're non-compliant or broken (I just recorded 7 broken ads from BrokerGrow, but I'll post those to our private groups).Of all our guys currently running Facebook ads, not one is paying more than $80-90 for a conversion (not a lead, but a conversion - lower than what the shonks charge you for a dodgy lead).I don't need to tell you what's wrong with the attached stepped form. I don't normally call out real businesses (assuming this is a legit business), but it's typical of the nonsense the pretenders are selling the industry.

This is a note for clients, and it's important.As per our deprecation schedule, and in line with Telstra's own retirement timeline, we have ceased all support for V2 of their API and diverted all functionality to V3. This change introduces some significant updates and a large number of improvements.Pictured is the Voicedrop panels which have seen some updates, but we've also introduced tagging and categories for more detailed reporting, updated the SMS-to-email system to better support multiple numbers, added triggers and webhooks for incoming texts, and we've integrated sent and received texts (with attachments) into your CRM.A significant update that we hope some will use is a text-to-social module that permits incoming texts (with a secret hashtag) to a defined number thatll filter through to multiple social media accounts. We've got a large number of social tools, but this is just another that's made available for those occasions where you need something posted immediately.The forms ('Formly') module now learns on the new system exclusively, and this includes SMS verification.Our focus when building the system was around AI integration. While we can't use it just yet, the AI can record voicedrops in your own voice, create custom messages, attach documents, and (contact) vcards etc. Once we get the green light from legal we'll release it to heavy users for more testing. This same system also works really well as a Q&A service since it has access to our entire library of crawled policy content and lender resources - it's (sadly) smarter than all of us put together. We're still updating a few components but they'll be finished within a couple of days. The only feature that we'd prefer you didn't use is the sending of SMS/MMS messages to custom or Microsoft (Outlook) lists. This will be tested by the end of the day.If you're not using text messaging, we really need to talk. Results are brilliant.Apologies for the minor interruptions.

Shad(s) of the Day, 17th August 2024. If you know any of the businesses listed in the attached screenshot, let them know they're throwing money into a void - their basic subscription is broken. It's a garbage experience. BrokerGrow popped up on our radar when they started leveraging our Broker Growth program brand, and they're responsible for ongoing mediocrity every since.If you're running one of these ads, I suggest you stop doing so now.Video in our Facebook group:https://www.facebook.com/groups/financemarketing